Viewing and Editing an IOD Request
User Functionality > Retrieval Orders > Image on Demand (IOD) > Viewing and Editing an IOD Request

For IOD requests that you have NOT yet completed and submitted to Iron Mountain, view and edit the request from within the Retrieval Order Cart screen:

  1. Select Records Management | Search, Retrieve.  The Search Results screen is displayed.  
  2. Click an IOD Documents link from the Search Results screen or click the Cart button and access the link from the Retrieval Order Items Cart screen. 
  3. The Request Image on Demand screen opens.  Review the items listed on screen.
  4. Click the Edit button located to the right of the IOD line item. 
  5. Update the information in the Requested For and Document Description fields.
  6. Click Update.  Changes to the IOD document (line item) are saved.
  7. Click Update Cart.  The changes to the IOD request are saved and added to the cart.

NOTE:  After you complete and submit an IOD request, you are able to edit and cancel it while it has a status of Submitted for Processing:

See Also

Retrieval Orders